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In addition to traditional Boards of Directors, many harm reduction agencies have other bodies for democratic control of various aspects of an organization, especially ones where participants can share responsibility and power with the organization. These bodies—usually called participant or community boards or committees—can help with policymaking decisions and community responses to escalated situations. In some organizations or programs, these boards are even charged with making decisions about the restorative justice or transformative justice process. Bear in mind that escalated situations reach far beyond the individual people involved. Escalated situations are often loud and dramatic, which means that everyone in the community is involved and impacted. That impact means you need a larger community response that addresses the ways in which escalated situations often unmoor communities.

These kinds of boards help participants feel ownership and responsibility for the organization, as well. This helps keep those communities more secure and safe, ultimately because people feel more invested in them. Harm Reduction leaders reported that they often find these boards are invaluable assets when escalated situations arise.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Medical gloves should be worn whenever handling exposed or used supplies, especially those that might be used to prepare or use injection drugs such as syringes, cottons, cookers, tourniquets, and ascorbic acid. Gloves should be changed often, especially between activities or participants.
One of the main goals of active listening with an agitated person is reaching affirmation and accord. You are looking to try and find ways to agree with the person who is agitated. Even if you don’t entirely agree with the person, try to find at least a small way in which they may be right, or in which you can be on the same page, or team, with them.