Laundry access can be a vital part of supporting dignity, health, and comfort—especially for people navigating unstable housing. With a few clear guidelines and the right supplies, laundry services can run smoothly while remaining welcoming and respectful.

• Post signage clearly and in multiple languages.
• Walk people through expectations for using the facilities first, and enforce any boundaries consistently.
• Make load limits and enforce them, but with compassion. Feel free to make consistent exceptions, such as for emergencies.
• Provide soap and other supplies—the expense is well worth it to save your machines from the wrong product being used.
• Make sure people check their pockets.