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Hacks for Laundry Management

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Laundry access can be a vital part of supporting dignity, health, and comfort—especially for people navigating unstable housing. With a few clear guidelines and the right supplies, laundry services can run smoothly while remaining welcoming and respectful.

  • Post signage clearly and in multiple languages.
  • Walk people through expectations for using the facilities first, and enforce any boundaries consistently.
  • Make load limits and enforce them, but with compassion. Feel free to make consistent exceptions, such as for emergencies.
  • Provide soap and other supplies—the expense is well worth it to save your machines from the wrong product being used.
  • Make sure people check their pockets.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Policy Creation Hacks

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Creating effective policies in harm reduction work means grounding them in your mission, being thoughtful about their impact, and ensuring they’re both practical and inclusive. The tips below offer a starting point for organisations looking to build policies that reflect their values, meet external requirements, and genuinely support the people they serve and work with.
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Hacks for Community Member Agreements

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Community member agreements are shared agreements regarding behavior expected of everyone who participates in a harm reduction site or service. The primary rule all harm reduction leaders talked about was the need to treat everyone with respect.
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