“Trauma-informed care” is somewhat more complex in mobile harm reduction delivery because workers don’t have complete control over the environment in which they’re working. That said, it’s important for harm reduction workers to do many of the same things they would in any other environment regarding other people’s trauma.

Understand that it’s there; understand that it’s not personal; understand that people will be emotionally dysregulated sometimes because of it; understand that particularly in mobile situations in which you’re almost inevitably dealing with people who are unhoused, those people are, as a result of not having housing, automatically more traumatized and stressed out than the rest of the population.