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Hacks for Training & Cross-Training for De-Escalation

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It may seem odd to think of training or cross-training as have anything at all to do with handling escalated situations in harm reduction spaces, but in fact, it is invaluable for all staff to be trained and cross-trained on all the basic services provided by your organization; consequently, when escalated situations inevitably occur, everyone can handle everything, so if key staff are tied up, the site can continue to run as smoothly as possible.

This means that all staff should be familiar with the supplies and services that are provided, your service hours, and other details. It also means they should know exactly what supplies your organization hands out and the protocols for doing so.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Universal Precautions and Workplace Safety

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Though not all harm reduction organizations or programs are in need of universal precautions or OSHA considerations, most are. It’s important when setting up a harm reduction space to take into consideration the important and real risks of harm reduction work. This includes the potential for entry and exposure to blood-borne pathogens as well as airborne pathogens.
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Trauma-Informed

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The term “trauma-informed” emerges from a growing understanding of the far reaching ways that trauma impacts health and well-being. Trauma is defined here, in keeping with the scientific literature, as a deeply distressing or disturbing experience(s) that overwhelms an individual’s ability to cope, and significantly impacts their mental, emotional, and physical well-being.
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