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Hacks for Third Party Disclosures

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Dealing with third party disclosures—that is, when someone is telling you they know of someone else who is experiencing, or has experienced, abuse such as intimate partner violence, sexual assault, child abuse, trafficking, or any situation where a third party is being abused—can be frustrating because, as harm reduction providers, our options are limited.

Harm reduction workers are not mandatory reporters. But even mandatory reporters cannot act on the word of a third party alone. They need direct disclosure or evidence of wrongdoing in order to act. So what is to be done if someone discloses that a friend or other community member is experiencing abuse?

First, talk to the person about what they know and how they know it. It may be that they have direct knowledge, but they may equally have fallen prey to a rumor, and it’s important to differentiate between the two.

Next, explain the limitations of your position and that you are not allowed to share the information with anyone else. After that, provide the person with resources and suggestions for dealing with the relevant issues, such as seeking care or making an exit plan. Finally, check in with the person about how they are dealing with this information, and ask what kind of support they need as well.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Many of the harm reduction leaders that were interviewed for Space Hacks talked about how critical it is to effectively manage services, supplies, and inventory in order to maintain community tranquility. It may not feel intuitive, but OGs report that ineffective management of supplies is the number one potential flashpoint for escalated situations during harm reduction services.
Once you have grounded yourself during an escalated situation, next engage in active listening with the person who is agitated. This can seem counterintuitive or difficult when you are dealing with somebody who is, for example, screaming at you, and it may feel like you’re rewarding them for being completely irrational. But it is key to getting them more centered and grounded so they’re less agitated and less likely to become a danger to themselves or others.