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If the participant is not satisfied with the outcome, they should have the option to appeal, depending on the process established by the program or organization.

Instructions for appeal should be clear and explained in detail to the participant at the time that the action plan is engaged.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Creating effective policies in harm reduction work means grounding them in your mission, being thoughtful about their impact, and ensuring they’re both practical and inclusive. The tips below offer a starting point for organisations looking to build policies that reflect their values, meet external requirements, and genuinely support the people they serve and work with.
Over and over, harm reduction leaders interviewed for Space Hacks centered the creation of community as central to their efforts to create safe, humane harm reduction spaces services that are trauma-informed and minimize the potential for escalated situations.