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Harm Reduction Hacks in Focus: Space Hacks

Personal Escalation Prevention

There are 3 hacks in this section

It Begins With Self

Before we calm a room, we have to ground ourselves

Harm reduction leader after harm reduction leader spoke to the fact that de-escalation begins with self. It starts with how we as individuals approach the work both internally and how we treat others. They pointed out that as leaders in the space, we set the vibe and if we aren’t chill the service site won’t be either.

It is important that we are honest about the fact that many of us who are attracted to doing harm reduction work come from very similar backgrounds to the folks that we’re serving. This means that, like our participants, we are very likely to be highly traumatized and suffering from extreme stress. This trauma and stress mean that we, like our participants, are reactive because we are often in activated amygdala states, which means that our emotions and stress hormone levels are heightened, rendering us both more emotional and less able to react rationally to adversity or conflict.

Given that, it is critical that those of us doing the work take the time to focus on ourselves as well as the spaces and services we build. Leaders talked about three primary areas to focus on with regard to personal de-escalation prevention:

The most important first step when it comes to preventing escalated situations is having a good sense of personal and professional boundaries when doing the work.
Because so many of us are so similar to the folks we serve, including the trauma we carry with us, and because it is now recognized that extreme stress impacts people who care for people experiencing that trauma nearly as much as the people directly impacted by that trauma, it is essential that people in […]
Harm reductionists are pretty good at forgetting that the advice we give others—that change takes time, that incremental change is best, that chipping away at a problem is the only way to change, that change is possible and desirable.
  • “People who cause harm are often also survivors of harm. If we want to address the roots of violence, we have to honour both truths.”

    Danielle Sered
  • “In general, it is antithetical to harm reduction best practices to call the police except under the most extreme life-or-death circumstances.”

  • "Not all traumas are the result of what happened to you; some are the result of what didn’t happen for you"

    Gabor Maté
  • "We don’t need to professionalize the people closest to the crisis. We need to recognise them as professionals already.”

    Jules Netherland
  • “One doesn’t have to operate with great malice to do great harm. The absence of empathy and understanding are sufficient.”

    Charles M. Blow
  • "Letting go gives us freedom, and freedom is the only condition for happiness. If, in our heart, we still cling to anything - anger, anxiety, or possessions - we cannot be free."

    Thich Nhat Hanh
  • "I describe my experiences as a nurse volunteer at the overdose prevention site as “being in the right place at the right time doing the right thing.” And that’s exactly where I want to be as a nurse: working outside the system to make a real difference in people’s lives, showing up in the community when it matters most and challenging rules that directly contribute to the overdose crisis, and exposing government inaction by being part of the solution on the ground. For me, this is what nursing is all about."

    Marilou Gagnon
  • “Identify five things that you can see, four things that you can touch, three things that you can hear, two things that you can smell and one thing that you can taste.”

  • “The bottom line is that overdose prevention sites — which exist in more than 100 cities around the world — offer compassion for fellow human beings,”

    Mayor Jim Kenney
  • “As always, be transparent with participants about what you have, what you don't have, and/or what's for only special populations.”

  • "One of the problems that arises with the term “people who use drugs” is that it is intentionally pluralistic in its embrace of ALL people who use drugs—from recreationally to deeply problematically. This makes using it to talk about the things that especially impact people who are using drugs problematically very difficult. "

  • "We live in a world in which we need to share responsibility. It's easy to say "It's not my child, not my community, not my world, not my problem." Then there are those who see the need and respond. I consider those people my heroes."

    Fred Rogers
  • “Caring for myself is not self-indulgence, it is self-preservation, and that is an act of political warfare.”

    Audre Lorde
  • “When another person makes you suffer, it is because he suffers deeply within himself, and his suffering is spilling over. He does not need punishment; he needs help. That's the message he is sending.”

    Thich Nhat Hanh
  • "Anything that’s human is mentionable, and anything that is mentionable can be more manageable. When we can talk about our feelings, they become less overwhelming, less upsetting, and less scary. The people we trust with that important talk can help us know that we are not alone."

    Fred Rogers
  • We need to play that game where we require politicians to finish every sentence denouncing supervised injection facilities with the phrase, “and that is why I think injecting alone in a McDonald’s bathroom is better.”

    Jonathan Giftos
  • “Boundaries help me to give all that I can and still come back tomorrow.”

  • "If you question harm reduction works, I can’t help but wonder if you have ever actually seen what happens in these spaces. We promote health safety and dignity, and it works. It is simple, beautiful and changes peoples lives."

    Haven Wheelock
  • "The conflict between the will to deny horrible events and the will to proclaim them aloud is the central dialectic of psychological trauma."

    Judith Lewis Herman
  • "We have to be ready and able to reach clients where they are, not where we want them to be”

  • “Many of the harm reduction leaders interviewed talked about the importance of not having too many policies and involving your participants in the development of policies—especially those that impact them directly.”

  • "Opponent’s of syringe service programs and harm reduction in general typically remark that it “sends the wrong message.” The message they are referring to is, “We love you and want you to be safe.”

    Christopher Abert
  • "Darkness cannot drive out darkness: only light can do that. Hate cannot drive out hate: only love can do that."

    Martin Luther King Jr.
  • "Anything that’s human is mentionable, and anything that is mentionable can be more manageable. When we can talk about our feelings, they become less overwhelming, less upsetting, and less scary. The people we trust with that important talk can help us know that we are not alone."

    Fred Rogers
  • "What should young people do with their lives today? Many things, obviously. But the most daring thing is to create stable communities in which the terrible disease of loneliness can be cured."

    Kurt Vonnegut Jr.
  • "Between an uncontrolled escalation and passivity, there is a demanding road of responsibility that we must follow. "

    Dominique de Villepin
  • "One of the most important things we can do as advocates is to define & make concrete the vague terms used by politicians. What does it mean to “take a public health approach”? What you mean when you say “treatment”? Politicians rarely know. Our job is to make it plain for them."

    Jonathan Giftos
  • "There isn’t a way things should be. There’s just what happens, and what we do."

    Terry Pratchett