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Documentation

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The entire process, including the complaint, investigation, restoration plan, appeal, and any follow-up actions, must be fully documented for record-keeping and future reference.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Hacks for Non-Verbal Active Listening

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When someone is agitated or in distress, how we carry ourselves can make a huge difference. Non-verbal cues—like posture, breathing, and personal space—can either calm a situation or escalate it further. The following tips offer guidance on using body language to reduce tension, show respect, and create a safer, more grounded interaction.
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Hacks for Developing Internal Community

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Building internal community means building relationships based on your shared values as a part of a harm reduction organization.
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