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Hacks for Laundry Management

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Laundry access can be a vital part of supporting dignity, health, and comfort—especially for people navigating unstable housing. With a few clear guidelines and the right supplies, laundry services can run smoothly while remaining welcoming and respectful.

  • Post signage clearly and in multiple languages.
  • Walk people through expectations for using the facilities first, and enforce any boundaries consistently.
  • Make load limits and enforce them, but with compassion. Feel free to make consistent exceptions, such as for emergencies.
  • Provide soap and other supplies—the expense is well worth it to save your machines from the wrong product being used.
  • Make sure people check their pockets.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Hacks for Reaching Affirmation & Accord

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One of the main goals of active listening with an agitated person is reaching affirmation and accord. You are looking to try and find ways to agree with the person who is agitated. Even if you don’t entirely agree with the person, try to find at least a small way in which they may be right, or in which you can be on the same page, or team, with them.
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Universal Precautions and Workplace Safety

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Though not all harm reduction organizations or programs are in need of universal precautions or OSHA considerations, most are. It’s important when setting up a harm reduction space to take into consideration the important and real risks of harm reduction work. This includes the potential for entry and exposure to blood-borne pathogens as well as airborne pathogens.
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