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Hacks for Outreach On-Foot/Backpack

Street outreach is one of the most direct and personal ways to connect with people who might not otherwise engage with services. Often done on foot and out of backpacks, this work requires careful preparation, deep respect for people’s space, and a strong sense of safety and teamwork.

  • A convenient way to pack supplies is in pre-made kits that contain a set number of syringes or pipes and sufficient supplies for safer use.
  • Limit the number of sizes of syringes you carry to two or three.
  • Make sure the bags and/or vehicles are packed leaving enough time for transiting to your locations.
  • Create and maintain internal area maps of participant locations.
  • Outreach exchange should always be treated respectfully and as if it is a form of home delivery. This means that campsites and other temporary housing is treated as if it is a private residence. Harm reduction workers should always ask for consent to enter, especially the first time that they appear in an area.
  • Because supplies are limited, make sure to manage supplies and participants’ expectations carefully.
  • Only do outreach in pairs or triads and never leave each other’s line of sight.
  • Think about using a wagon or rovers, like those sold by the Connecticut Harm Reduction Alliance, to increase the quantity of supplies you’re able to haul.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Creating effective policies in harm reduction work means grounding them in your mission, being thoughtful about their impact, and ensuring they’re both practical and inclusive. The tips below offer a starting point for organisations looking to build policies that reflect their values, meet external requirements, and genuinely support the people they serve and work with.
Once you have grounded yourself during an escalated situation, next engage in active listening with the person who is agitated. This can seem counterintuitive or difficult when you are dealing with somebody who is, for example, screaming at you, and it may feel like you’re rewarding them for being completely irrational. But it is key to getting them more centered and grounded so they’re less agitated and less likely to become a danger to themselves or others.