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Hacks for Overdose, Overamp, & Medical Emergencies

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In addition to the necessity for policies for service and supply management, community agreements, grievance, and misconduct processes, another essential set of policies harm reduction leaders consistently recommended were protocols for dealing with potential overdose, overamp, and medical emergencies such as heart attack or stroke.

These are rare events, but as community health workers, many harm reduction leaders feel it’s necessary for harm reduction workers to be ready to respond to these kinds of emergencies.

For further guidance on OD and medical emergency protocols please see the section on De-Escalation In the Moment.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Hacks for Reaching Affirmation & Accord

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One of the main goals of active listening with an agitated person is reaching affirmation and accord. You are looking to try and find ways to agree with the person who is agitated. Even if you don’t entirely agree with the person, try to find at least a small way in which they may be right, or in which you can be on the same page, or team, with them.
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Important Terms: Person First Language

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Generally, it’s important to use “person first language” when describing people who are marginalized due to some part of their identity being stigmatized, such as folks struggling with their substance use, people who do sex work, and folks living outside.
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