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Hacks for Service Management During an Escalated Event

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It can be difficult or impossible to manage services during an escalated event. Therefore, it is important for everyone on the team to understand that they have a role when there is an escalated event, and sometimes that role is maintaining services or, alternatively, depending on the extremity of the event, shutting down services in an orderly manner.

There are no real hacks here other than to discuss, discuss, discuss—have a plan in place for what will happen in the event that various kinds of escalated situations occur, and make sure that part of those plans include how to manage services during such an event.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Principles of Harm Reduction

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These principles were developed over a period of about four years in the 1990s amid much debate among early harm reductionists, who came to consensus on these enduring principles of harm reduction.
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Universal Precautions and Workplace Safety

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Though not all harm reduction organizations or programs are in need of universal precautions or OSHA considerations, most are. It’s important when setting up a harm reduction space to take into consideration the important and real risks of harm reduction work. This includes the potential for entry and exposure to blood-borne pathogens as well as airborne pathogens.
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