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Participant Grievances: Documentation

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The entire process, including the complaint, investigation, restoration plan, appeal, and any follow-up actions, must be fully documented for record-keeping and future reference.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Resilience Building

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Because so many of us are so similar to the folks we serve, including the trauma we carry with us, and because it is now recognized that extreme stress impacts people who care for people experiencing that trauma nearly as much as the people directly impacted by that trauma, it is essential that people in […]
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Personal Boundaries

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The most important first step when it comes to preventing escalated situations is having a good sense of personal and professional boundaries when doing the work.
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