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Participant Grievances: Follow-Up and Reflection

Part of the restoration plan should include a timeline for follow up and reflection.

This includes keeping folks involved and accountable for their part in the restoration plan.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

One of the main goals of active listening with an agitated person is reaching affirmation and accord. You are looking to try and find ways to agree with the person who is agitated. Even if you don’t entirely agree with the person, try to find at least a small way in which they may be right, or in which you can be on the same page, or team, with them.
Building internal community means building relationships based on your shared values as a part of a harm reduction organization.