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Creating effective policies in harm reduction work means grounding them in your mission, being thoughtful about their impact, and ensuring they’re both practical and inclusive. The tips below offer a starting point for organisations looking to build policies that reflect their values, meet external requirements, and genuinely support the people they serve and work with.

  • Lead with your mission and values—Decide as an organization on your values and purpose and let those lead all of your policy decisions.
  • Don’t reinvent the wheel—Look at, and reproduce where appropriate, policies from similar organizations.
  • Double check the rules—Ensure your decisions can be upheld and meet all requirements by consulting experts such as lawyers, program officers, and/or insurers.
  • Get buy-in—Policies work best when they are supported by the people they impact.
  • Involve others—Whenever possible, ensure that the people primarily impacted by a policy are a part of creating them.
  • Be realistic—Make policies practical and reasonable in the context of the realities, time, and resources of those impacted by them.
  • Explain yourself—Explaining the reasons for a policy always ensures greater buy-in from the folks impacted by it.
  • Choose a time—Create policies during the time your organization sets aside to focus on internal activities such as retreats or planning sessions.
  • Be strategic—Choose what policies to enact and when, based on the needs and experiences of your organization.
  • Have foresight—Try to anticipate the policies most critical to your work. You can base this on your experience or the experiences of existing organizations.
  • Know your must-haves—Create the policies required by outside entities such as financial institutions, funders, or insurers.
  • Don’t overdo it—Don’t bother creating a lot of policies about things that have not, and may never, occur in your agency (unless you are required to do so to meet a legal or contractual obligation).

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Many of the harm reduction leaders that were interviewed for Space Hacks talked about how critical it is to effectively manage services, supplies, and inventory in order to maintain community tranquility. It may not feel intuitive, but OGs report that ineffective management of supplies is the number one potential flashpoint for escalated situations during harm reduction services.
When someone is agitated or in distress, how we carry ourselves can make a huge difference. Non-verbal cues—like posture, breathing, and personal space—can either calm a situation or escalate it further. The following tips offer guidance on using body language to reduce tension, show respect, and create a safer, more grounded interaction.