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Proper hand washing is crucial to preventing the spread of infection, and staff and volunteers are encouraged to wash their hands several times a day and are instructed to do so before and after each shift and after handling any used supplies.

To hand wash properly: jewelry on the hands or wrists (such as rings and stones) should be removed prior to washing. Use running water, soap lather, and friction to clean all surfaces of the hands for at least 30 seconds. Next, rinse well with running water and dry one’s hands with paper towels. If soap and water are not available, use an alcohol-based hand sanitizer of at least 70% isopropyl alcohol with the understanding that it is not as effective as hand washing.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

When someone is agitated or in distress, how we carry ourselves can make a huge difference. Non-verbal cues—like posture, breathing, and personal space—can either calm a situation or escalate it further. The following tips offer guidance on using body language to reduce tension, show respect, and create a safer, more grounded interaction.
The most important first step when it comes to preventing escalated situations is having a good sense of personal and professional boundaries when doing the work.