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Important Terms: Escalated Events

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Rather than refer to “emergencies” or “security problems,” we talk in terms of “escalated events,” because all of the following can create escalated emotional states, and sometimes catastrophically heightened stress levels, in everyone involved. They also have the potential to do a great deal of harm to the people and organizations they touch. But many of the things that help prevent and respond to all of them are the same—despite very different variables.

  • Any kind of violent event or threats of violence
  • Medical emergencies
  • Severe emotional or perceptual issues or dysregulation
  • Disasters
  • Accidents
  • Overdose
  • Sudden and/or catastrophic loss

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The most important first step when it comes to preventing escalated situations is having a good sense of personal and professional boundaries when doing the work.
Because so many of us are so similar to the folks we serve, including the trauma we carry with us, and because it is now recognized that extreme stress impacts people who care for people experiencing that trauma nearly as much as the people directly impacted by that trauma, it is essential that people in […]