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Acronyms First

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This website uses a number of commonly recognised acronyms related to harm reduction, health services, and drug policy. To help you navigate the content more easily, we’ve compiled a quick-reference list of these terms and their meanings.

  • CDC – Centers for Disease Control and Prevention
  • FQHC – Federally Qualified Health Center
  • FSHRP – Fixed-Site Harm Reduction Program
  • FSSSP – Fixed-Site Syringe Services Program
  • HRHD – Harm Reduction Home Delivery
  • MAT – Medication Assisted Treatment
  • MHRS – Mobile Harm Reduction Services
  • OPS – Overdose Prevention Site.
  • OUD – Opioid Use Disorder
  • SAMHSA – Substance Abuse and Mental Health Services Administration
  • SSP – Syringe Service Provider
  • SUD – Substance Use Disorder

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Hacks for Non-Verbal Active Listening

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When someone is agitated or in distress, how we carry ourselves can make a huge difference. Non-verbal cues—like posture, breathing, and personal space—can either calm a situation or escalate it further. The following tips offer guidance on using body language to reduce tension, show respect, and create a safer, more grounded interaction.
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Hacks for Reaching Affirmation & Accord

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One of the main goals of active listening with an agitated person is reaching affirmation and accord. You are looking to try and find ways to agree with the person who is agitated. Even if you don’t entirely agree with the person, try to find at least a small way in which they may be right, or in which you can be on the same page, or team, with them.
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