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Participant Grievances: Appeal

If the participant is not satisfied with the outcome, they may have the option to appeal, depending on the process established by the program or organization.

Instructions for appeal should be clear and explained in detail to the participant at the time that the action plan is activated.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Building internal community means building relationships based on your shared values as a part of a harm reduction organization.
The term “trauma-informed” emerges from a growing understanding of the far reaching ways that trauma impacts health and well-being. Trauma is defined here, in keeping with the scientific literature, as a deeply distressing or disturbing experience(s) that overwhelms an individual’s ability to cope, and significantly impacts their mental, emotional, and physical well-being.