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Participant Grievances: Individual Restorative Action Plan

Based on the investigation and any hearings, a decision is made regarding how individuals can take restorative action. For those who have been harmed, this may include support or other services, and for the person who has done harm it may include a range of actions, depending on the concern and severity.

There are no absolutes, but it’s important to ensure that the action plan includes listening to the person who has been harmed.

Featured Hacks

These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive. 

Creating effective policies in harm reduction work means grounding them in your mission, being thoughtful about their impact, and ensuring they’re both practical and inclusive. The tips below offer a starting point for organisations looking to build policies that reflect their values, meet external requirements, and genuinely support the people they serve and work with.
The most important first step when it comes to preventing escalated situations is having a good sense of personal and professional boundaries when doing the work.