Resources
Technology, Data Hygiene and Security Resources
Posted in Resources.
Digital safety and strategic tech use are part of modern frontline work. This section covers tools and frameworks for secure communication, privacy, and responsible data management in community-based settings.
Electronic Frontier Foundation (EFF)
Other sets of external resources including toolkits, practical guides, and deep-dive materials on topics like de-escalation, mental health support, participant accountability, overdose response, and more:
Featured Hacks
These featured hacks highlight creative, practical solutions from harm reduction leaders on the ground. From DIY tools to clever workarounds, each one reflects the ingenuity, care, and real-world experience that keeps this movement alive.
Hacks for Empathetic Active Listening
Featured in: Featured, De-Escalation In the Moment
Once you have grounded yourself during an escalated situation, next engage in active listening with the person who is agitated. This can seem counterintuitive or difficult when you are dealing with somebody who is, for example, screaming at you, and it may feel like you’re rewarding them for being completely irrational. But it is key to getting them more centered and grounded so they’re less agitated and less likely to become a danger to themselves or others.
Hacks for Community Member Agreements
Featured in: Featured, Hacks for Preventing Escalation
Community member agreements are shared agreements regarding behavior expected of everyone who participates in a harm reduction site or service. The primary rule all harm reduction leaders talked about was the need to treat everyone with respect.